Help and FAQ
Plain answers about ordering, sizes, frames and delivery.
Ordering
How do I order?
Open a print, choose a frame and a size, then tap Add to cart and Checkout. You can check out as a guest; no account is needed.
Which payment methods do you accept?
Major cards at a secure checkout. The options you can use are shown on the checkout page.
Can I change or cancel my order?
Prints are made to order, so contact us as soon as possible. Once an order has gone to print it can no longer be changed.
Sizes and frames
How do I pick the right size?
Use See it on your wall on your phone, or the True size view on any print. Both show the print at its real size. The size guide lists inches, centimetres and framed measurements.
Do framed prints come ready to hang?
Yes. Framed prints arrive ready to hang. Unframed prints arrive as the print only.
Are the colours accurate?
Close, but not identical. A screen is lit from behind and paper is lit by the room, so printed colour can look slightly different.
The art
Are these original paintings?
No. Each edition is a digital illustration with a painterly look, printed on matte poster paper.
What do the numbers mean?
Every edition is numbered in the order it was made, and each has a title and a short cover story.
Shipping and returns
See Shipping and returns.